Need help with Kolkap?
Contact our support team for help with your account, billing, subscription, AI staff setup, WhatsApp connection, privacy, or account deletion.
support@kolkap.com
Send us your question and our support team will help you with the next step.
Business Address
168 Kent St, Sydney NSW 2000, Australia
Support
How can we help?
Choose the support topic that matches what you need. Our team can help guide you to the right next step.
General Support
Questions about Kolkap, AI staff, setup, dashboard, or how to get started.
Contact supportBilling & Subscription
Help with trial, monthly plan, credits, payment status, cancellation, or billing questions.
Billing helpAccount Deletion
Need help deleting your account or understanding what happens to your workspace data.
Deletion helpWhatsApp & AI Staff
Help with AI staff setup, WhatsApp connection, replies, handover, and customer conversations.
AI setup helpBefore contacting support
To help us support you faster, please include the right details in your message.
Your name and account email
Your business name, if available
The page or feature you need help with
A short explanation of the issue
A screenshot, if it helps explain the problem
Kai AI
Kai AI is available 24/7.
You can also use the Kai AI chat bubble on the website to ask quick questions about Kolkap, pricing, trial, credits, WhatsApp, setup, billing, privacy, terms, and support.
Legal and privacy information
For privacy, billing, subscription, refund, and account deletion details, please read our Privacy Policy and Terms & Conditions.
We’re here to help you use Kolkap with confidence.
Send us your question and our support team will help you with the next step.
Contact Support