Request deletion of your Kolkap data.
Kolkap users can permanently delete their account and workspace data from inside the dashboard. This page explains how to request data deletion and what will be removed.
How to delete your account
Delete your Kolkap account from your dashboard.
Log in to your Kolkap account
Use the email address connected to your Kolkap workspace.
Go to Dashboard Settings
Open your Kolkap Dashboard, then go to Settings.
Open Delete Account
Choose Delete Account from the settings area.
Confirm deletion
Type DELETE and submit the deletion request. This action is permanent.
What will be deleted
Your Kolkap workspace data will be removed.
Kolkap account access
Business workspace information
AI staff setup and saved configuration
Business knowledge and uploaded content
Website Chat settings and conversations
WhatsApp integration settings and message records
Customer conversations, leads, and handover records
Usage records, credit history, and workspace activity
Cannot access your account?
If you cannot log in to Kolkap but still want to request data deletion, contact Kolkap support and include the email address connected to your account. We may ask you to verify ownership before processing the request.
Important note
Account deletion is permanent.
Deleting your Kolkap account is different from cancelling billing. If you only want to stop future subscription charges, use the Billing page inside your Kolkap dashboard instead of deleting your account.