Need help with Kolkap?
Contact Kolkap support for help with your account, billing, WhatsApp connection, Website Chat, AI staff, data deletion, and customer messaging setup.
Account access
Get help with login, workspace access, dashboard issues, or account settings.
Billing and subscription
Get help with trial activation, subscription status, billing, cancellation, or credits.
WhatsApp connection
Get help connecting WhatsApp through Meta, WABA setup, phone number issues, or onboarding errors.
Website Chat
Get help installing the website widget, sending test messages, or reviewing Website Chat activity.
AI staff and knowledge
Get help creating AI staff, adding business knowledge, testing replies, and going live.
Data deletion
Get help deleting your Kolkap account, workspace, conversations, and related data.
For logged-in users
Use the dashboard Help page for workspace support.
If you can access your Kolkap dashboard, go to the Help page so support can understand your workspace, issue, and connected channels more clearly.
Open Dashboard HelpCannot access your account?
Email Kolkap support from your account email.
If you cannot log in, email support and include the email address connected to your Kolkap account. For security, we may ask you to verify ownership before making account changes.
Email SupportImportant links
Privacy, terms, and data deletion.
These pages explain how Kolkap handles account data, service terms, and deletion requests.
Customer messages
Need help with WhatsApp, Website Chat, or Inbox?
Send us the issue, your account email, screenshots if possible, and the channel you are trying to set up.